The future of retail:
(#retail3.0) Fase 1:
the I-revolution: Intelligent Shop Furniture, Intelligent Logistics Units and the Unique Item Code
The installation of
intelligent shop furniture with built-in scan functionality and
touchscreen displays will lead to a paperless and printerless shop, a
decrease in staff , a complete realtime inventory system and an
effective crime prevention system. And furthermore retailers will not
need to invest in expensive hand-held scanners anymore.
intelligent shop furniture:
This idea of intelligent shop
furniture came to me when I was in the local public library. There
they have installed a very clever inventory system, with an
intelligent scanning bookcase for returning materials and scanplates
for lending materials. When you bring back your books, comic books
etc you just have to place it in a this intelligent bookcase which
invisibly scans your returned articles. From the outside it looks
like an ordinary bookcase and the scanning is 'invisible' (no red
laser) and doesn't require direct contact , only proximity with the
article that has to be scanned. On the screen you can see the scan
results.
This is a similar technology as
the scanplates used in cash registers, Only here they seemed to have
improved on scanning strength, scanning angle and cloaking.
So you have furniture which scans
articles and a display which gives you the details of the scanned
articles.
With an upgrade in
functionality, this existing technology can easily be
transferred to a physical shopping location.
Shop racks are also but furniture
with displays (the paper shelf price-labels being the displays).
Do you have any idea how much
paper, printerink (which cost more than gold) and how many hours are
spend on putting price-labels in the shelf-strips alone?
And do you have any idea how many
mistakes are made during this process?
And how many labels you have to
reprint in another format than the suggested batch format?
Where I used to work we had 6
types of price-label format, I spent alot time filtring out articles
from a large data batch to reprint in another label format. I also
often used to threw away half of the labels because they were printed
in the wrong label-format.
Keep also in mind that in many
stores this is daily routine.
And also that the printing mostly
isn't done on professional printing presses but on office printers
which regularly malfunction because an adhesive price-label gets
stuck on the toner.
In short, the current system of
price display is labour intensive, costly on paper and ink, and
frustrating for staff. Furthermore the system doesn't give realtime
pricing information and leaves room for human error (wrong price, old
price).
Imagine what a intelligent
store furniture could do for your shop? The #I-rack, The
#I-shelf, The #I-display cabinet.
Just picture this: store
shelves with small smartphone screens instead of those
old-fashioned paper price-labels, And with the ability to scan every
article on the shelf and synched with the inventory system (for
instance Navision), cash registry system and the company's website.
Intelligent logistics units
The system would be able to keep a
real time inventory. The system kows when
an article is taken on or off a shelf and which and how mant articles
are on a specific location at a specific time.
The displays
would have the same touch and slide functionality as a smartphone or
tablet. You would not only be able to see the price. But you
would also be able to look up more information about the product,
product reviews, tutorials, price comparison,....
But why stop
at the shop furniture. The inventory will not be complete if
you don't include the stockroom, logistics and
warehouse.
Warehouse racks
will be equiped with #I-plates
which scan and display just like the intelligent furniture
inside the store.
Logistics will be equiped with
pallet-sized #I-plates to lay
on the existing wooden pallets, and #I-boxes.
Those intelligent devices
will scan accurately what is on or in it and display the information
in the integrated or fixed-on screen.
There will be a revolution in
logistics and transports with the invention of the box-shaped
#I-pallet, which will
replace the wooden pallets as a standard for transportaton. The
box-shape will make this pallet easily stackable,
Just like plastic beer crates. In a container you can stack 2
I-pallets on top of eachother, but ofcourse one can stack them much
higher than that. Stacks of 6 I-pallets will become a common sight.
Since, the pallet accurately displays the content, the sender and the
destination there will be no need for freight manifests or other
content-related papers,
Manufacturers
will come up with 'applications' for the I-pallet, Like
different kinds of slide-in I-pallet compartmenting systems, weight
scales, temperature control, hermetic sealing, I-padding liners... So
the #I-pallet can be used for transporting any kind of material:
bulk, liquids, fragile material.
There will be no need of an entire
controlling department. All you need is one person to manage and
supervise the logistics movements.
There will be no need for papers,
printers or that costly anual inventory control that drives everybody
nuts.
No need for shop-assistants
running about with stock outprints which they manually have to
recount.
No need for those expensive
unreliabe hand-held scanners, that you have to replace with a newer
model every 5 years.
Unique Item Code
To make the whole system more
comprehensive and to insure maximum tracability and minimum
risk of theft ingeneers will come up with a Unique Item Code
that will replace or complete the existing bar- and qr-codes.
Every item will have its unique
code and can be traced back from the buyer to the shop to the
wholesaler all the way back to the factory, With 'hot' items, not
only the package but also the item itself will carry this Unique Item
Code.
Advocates
of the paperless society urge ingeneers also to develop a data
imprintable/data eraseable
transport patch for
courriers. So there we be no need anymore for paper stickers on
cardboard boxes. I, however this a piece of technology that will
take a few more years to develop.
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